The camera on my iphone 4 stopped working about a month ago. Yesterday, Siri voice navigation stopped working. Help.

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The camera on my iphone 4 stopped working about a month ago. Yesterday, Siri voice navigation stopped working. Help.

About a month or so ago the camera on my iphone 4 stopped working. When pushing the camera icon from the home screen, the screen goes black and the goes back to the home screen. Yesterday, while using Siri voice navigation for work out in the field, that function stopped functioning also. Siri will ask " directions to where?" then the initial stages will begin but then shortly go back to home screen with no evidence of the directions to be found. Very frustrating as I use the function for work purposes. Any ideas?

Posted on Apr 26, 2014 7:37 AM

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Answer 1

ckuan

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Apr 26, 2014 7:48 AM in response to robthebod

iPhone 4 do not use Siri, so is your iPhone hacked/jailbroken?

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Answer 2

robthebod Author

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Apr 26, 2014 7:58 AM in response to ckuan

No, it's neither. Siri has always worked on my iphone 4.

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Answer 3

ChrisJ4203

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Apr 26, 2014 7:59 AM in response to robthebod

Then you have an iPhone 4S, not a 4.

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Answer 4

robthebod Author

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Apr 26, 2014 8:01 AM in response to ChrisJ4203

Oh, ok.

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Answer 5

ckuan

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Apr 26, 2014 8:02 AM in response to robthebod

Which IOS are you using?

Siri is in iPhone 4S and later but not on iPhone 4.

See here: http://support.apple.com/kb/HT4992

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Answer 6

robthebod Author

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Apr 26, 2014 8:03 AM in response to ckuan

How do I tell which IOS?

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Answer 7

ckuan

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Apr 26, 2014 8:06 AM in response to robthebod

Settings > General > About > Version > here

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Answer 8

robthebod Author

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Apr 26, 2014 8:09 AM in response to ckuan

7.0.6

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Answer 9

ChrisJ4203

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Apr 26, 2014 8:11 AM in response to robthebod

What user troubleshooting have you tried? Voice navigation will only work if you are traveling from your current location, not if you set two outside locations.

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Answer 10

ckuan

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Apr 26, 2014 8:16 AM in response to robthebod

Make a backup using computer iTunes and update iPhone IOS to 7.1.1.

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Answer 11

robthebod Author

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Apr 26, 2014 8:20 AM in response to ChrisJ4203

Not savvy to troubleshooting. I use the voice nav to go from wherever my current location may be to go to my next destination. Also, and I don't know if this is related or not, but I have been unable to install the latest software update ( ios 7.1.1 ). When I try, it says that it requires 1.8 GB of storage and that I can make more storage available by deleting items in usage settings. However, usage settings gives no option for deleting items. I have deleted all previous voicemails manually, and transferred all pics that it would to my computer. But that did not resolve the issue. It still won't install the update.

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