Q: How do I change/reset my security questions if I have forgotten the answers? I don't have the option to reset them under the password & security part
There is an app that I want to buy but they have asked for security questions. I put in answers that I thought could be right but they aren't. I have been onto the password and security part where people say that there is an option to reset the security questions but there isn't an option. Does anyone know how I can reset or change them?
iPod touch, iOS 6.1
Posted on Apr 26, 2014 9:27 AM
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105589)
Posted on Apr 26, 2014 9:31 AM