I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive it nothing happens.

I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive touch it nothing happens.

iPad, iOS 7.1

Posted on Apr 26, 2014 8:56 AM

Reply
9 replies

Apr 29, 2014 7:50 AM in response to Quadrition

Thank you for that update.

I would next backup your device to iTunes with this article:


iOS: How to back up and restore your content

http://support.apple.com/kb/HT1766



And restore it first as a new device, and verify that it works properly, then restore from your backup with the same article below to ensure that it is still working.


Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/ht1414


If it does not work correctly when you set up the phone as a new device, I would next seek service for your iPad:


http://www.apple.com/support/ipad/repair/other/


Thank you for using Apple Support Communities.

All the best,

Sterling

Apr 28, 2014 12:55 PM in response to Quadrition

Hey there Quadrition,


It sounds like you are unable to lock the screen with either the Sleep/Wake button, or with the Assistive Touch button on the screen but the Sleep/Wake button will allow you to restart your iPad and will turn it on. I would start by quitting all the running apps on your device:


iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that and restart the phone and test the issue again:


iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


Thank you for using Apple Support Communities.

Cheers,

Sterling

Oct 21, 2016 2:26 PM in response to hso0on

I have this issue currently. I have read elsewhere about the iPad cover lock setting but I don't have such an option. I have seen some people say it only appears when you have a genuine iPad cover which I dont. I tried to fake it with a magnet in the right spot but it did nothing. Btw I have an iPad 2. I have had this issue only since I erased my device last week so that I could get a fresh start!

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I can't lock screen on Ipad mini. My lock screen button is working for shutdowning Ipad, but don't working for lock screen. Also I tried to lock screen from Assistive Touch and it's not working. When I click lock screen on assistive it nothing happens.

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