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The spinning color wheel keeps on appearing.
On what Mac with what version of OS X?
On what Mac with what version of OS X?
If you have too many applications or windows open, this could cause your Mac to slow down.
Open the Activity Monitor in Applications/Utilities. In the bottom section, click on Memory. Do you see any green in the circle? Green indicates free memory. Look for Page in/outs. This means you are using more memory than you have installed and you are using free hard disk space as virtual memory. If your free hard disk space is low then your Mac will slow to a crawl.
Problems from Insufficient RAM and Free Hard Disk Space
9 Reasons Why a Mac is Running Slow and What to Do About It
Using Activity Monitor to read System Memory and determine how much RAM is being used
Restart your computer at least once a week. You might need to do this daily.
Quit your browsers every night.
Don't open too many windows in your browser.
Don't open too many applications at once.
Download EtreCheck and paste the results here. This will give us the info on your system and allow us to help with further suggestions.
Sorry to jump on to the bandwagon. I have a similar issue since about 1 week now. Have gone through several mac own repair tools, but to no avail.
Here is my system report from etrecheck. Can anyone see anything unusual?
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 1 day 18:11:33
Disk Information:
APPLE HDD HTS727575A9E362 disk0 : (750,16 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 749,3 GB (439,98 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store
Kernel Extensions:
[kext loaded] com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6) Support
[not loaded] com.orderedbytes.driver.CMUSBKeyboard (4.6.0 - SDK 10.6) Support
[not loaded] com.orderedbytes.driver.CMUSBPointer (4.6.0 - SDK 10.6) Support
[kext loaded] com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[failed] de.pcvisit.remotehost.plist Support
Launch Agents:
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orderedbytes.ControllerMateHelper.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[failed] de.pcvisit.remotehost.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
Google Drive
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.0.18358 Support
AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
Unity Web Player: Version: UnityPlayer version 4.1.0f4 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.3.0.18358 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions:
GoPhoto.it V9.0: Version: 1.222
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 288.08 GB
Destinations:
RomanticWarrior [Local] (Last used)
Total size: 232.57 GB
Total number of backups: 1
Oldest backup: 2013-10-28 18:20:45 +0000
Last backup: 2013-10-28 18:20:45 +0000
Size of backup disk: Too small
Backup size 232.57 GB < (Disk used 288.08 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
0% fontd
0% Microsoft Word
0% Safari
0% aosnotifyd
Top Processes by Memory:
188 MB Safari
180 MB WindowServer
147 MB Finder
141 MB com.apple.WebKit.WebContent
98 MB mds_stores
Virtual Memory Information:
458 MB Free RAM
3.01 GB Active RAM
3.62 GB Inactive RAM
937 MB Wired RAM
3.09 GB Page-ins
0 B Page-outs
[failed] de.pcvisit.remotehost.plist Support
You should remove those or reinstall it.
I was actually testing this for my former employer. I have since removed this software, but for some reason it still appears in this report. How can I find the relevant files and remove them, please?
By the way I'm using Mavericks, so guess I'm in the wrong discussion, my apologies...
There are hidden launchers there.
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Find all for Name Contains... de.pcvisit.remotehost.plist
Hi, what do I do with them, once found?
In Find Any File you can Move to Trash, Delete immediately or Reveal in Finder by Right clicking on an item.
Hi,
I seem to have the same problem. I ran etre check and this is what i found….can anybody help with this!??!?! Please?
Thanks so much in advance.
EtreCheck version: 2.1.8 (121)
Report generated February 2, 2015 7:16:17 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 646
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Time since boot: 9:39:11
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (197.18 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Applications/SmartSwitch.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.17 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.17 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.17 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.17 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.17 - SDK 10.6) [Click for support]
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.examsoft.softest.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.examsoft.softest.service.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
0% BBLaunchAgent
0% fontd
0% activitymonitord
0% ps
Top Processes by Memory: ℹ️
125 MB WebProcess
120 MB Safari
73 MB Microsoft Word
39 MB WindowServer
21 MB mds
Virtual Memory Information: ℹ️
2.48 GB Free RAM
636 MB Active RAM
221 MB Inactive RAM
955 MB Wired RAM
1.59 GB Page-ins
19.64 GB Page-outs
Diagnostics Information: ℹ️
Feb 2, 2015, 07:09:41 PM /Library/Logs/CrashReporter/PluginProcess_2015-02-02-190941_[redacted].crash
Feb 2, 2015, 07:09:41 PM /Library/Logs/DiagnosticReports/PluginProcess_2015-02-02-190941_[redacted].cras h
Feb 2, 2015, 09:35:28 AM Self test - passed
Jan 30, 2015, 10:47:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-01-30-22472 8_[redacted].crash
Hello, feel free to start a new topic to get the mist helpers in on it & allow us to concentrate on your problems. 🙂
We'd need to see one of those .crash reports, but maybe this would work...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.
Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v
A few dozen lines should be about right, hundreds or thousands won't likely be readable.
Color wheel keeps on appearing
