HT201558: iPod: About the battery charge status icon

Learn about iPod: About the battery charge status icon
zerrodactyl
Level 1 (0 points)

Q: ipod classic wont charge after i dropped it yesterday

i dropped my ipod classic yesterday on cement n it still worked i put it on the charger overnight n now it wont turn on its been sayoin "please wait battery very low" for like 6 hours n it hasnt charged or turned on at all. Any suggestions?

iOS 1.x

Posted on Apr 26, 2014 11:01 AM

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zerrodactyl

Q: ipod classic wont charge after i dropped it yesterday

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  • by mario49,

    mario49 mario49 Apr 28, 2014 12:08 PM in response to zerrodactyl
    Community Specialists
    Apr 28, 2014 12:08 PM in response to zerrodactyl

    Hey zerrodactyl,

     

    Thanks for using Apple Support Communities.

     

    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.

     

    iPhone and iPod touch: Charging the battery

    http://support.apple.com/kb/HT1476

     

    1. Inspect the connector at the bottom of the phone:
      • Make sure that there are no bent pins in the connector.
      • Make sure that the connector is free from debris.
      • If there are bent pins or debris, please contact Apple Support.
      • Otherwise, continue troubleshooting.
    2. Make sure that the outlet you're using works.
    3. Make sure that the Apple USB cable and Apple USB power adapter work.
    4. Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    5. If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    6. If the issue is persists, please contact Apple Support.

    Have a nice day,

    Mario