I dont remember my icloud account. what can i do to longin

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masimbe Author

Level 1

8 points

I dont remember my icloud account. what can i do to longin

Hi guys can please help me 2 fix the problem above?

iPhone 4, iOS 4.3.3

Posted on Apr 26, 2014 10:33 AM

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Answer 1

Apr 27, 2014 8:10 AM in response to masimbe

Is yours a second-hand phone? If it is, and the previous owner has set up 'Activation Lock' on it, then only he can unlock it, either by giving you his ID and password or by removing it from his list of devices:

http://support.apple.com/kb/TS4515

If you are unable to contact him to do this you will not be able to use the phone: there is no workaround and Apple cannot unlock it for you.

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Answer 2

Apr 27, 2014 9:53 AM in response to cadiunlock2014

I would think you need to unlock it using the old Apple ID (the fact that it's an email address which doesn't work may not matter). Obviously you will need to know the password.

If this doesn't work you would do better to start a new thread - you will get more people responding that way and someone may have better advice.

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Answer 3

masimbe Author

Level 1

8 points

Apr 27, 2014 7:05 AM in response to Roger Wilmut1

I went 2 apple id and i have reset everything password apple id but still my iphone doesnt activate. it says u must contact the owner of this phone to remove the device but am own and i open it with *****. I had an icloud account and i dont remember it. what else can i do?

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Answer 4

Apr 27, 2014 9:35 AM in response to Roger Wilmut1

Roger,i have problem with old apple id after restore,i have change apple id before restore to new one in Primary options to Apple ID Manager because i have access to Apple ID Manage but i dont have access in Hotmail to old Email Address because i have not used it from long time and i think its blocked by Hotmail Stuff,Now im in Activation Lock Screen in iPhone 5 with old apple id,i think its conflict something,can you help me to solve thiss dr?

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Answer 5

Apr 27, 2014 1:58 PM in response to Roger Wilmut1

Thanks for your quick answer Roger,I have disconnect old apple id from icloud and find my iphone has been turn of before restore,i have proof in my new email and i share in apple chat support same proof but apple dont care about client which are out of apple store,in my country Balkans/Kosovo not have any apple store to go and solve thiss issue,I'm previous owner of thiss iPhone and only thoose two Apple Id are used in thiss iPhone,Its to bad for one user of apple from 2008 to not get support from Apple.I cant pay over 130euro in some server to remove my Apple ID from my iPhone for which i pay 530euro 1 year before,hope for any good news from you or apple to one old user disappointed

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Answer 6

masimbe Author

Level 1

8 points

Apr 27, 2014 2:47 PM in response to masimbe

my iphone is not a second hand used. i was using icloud account as charlie@**** my apple id is charliemasimbe@****. i deleted all the content irder to restart again my phone. But if i put charlie@***** it doesnt work it says this accont has been deleted for security reason. what else can i do to activate it?

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Answer 7

Apr 27, 2014 2:40 PM in response to masimbe

Did you try to re-open your account again,because some time apple blocked and remove some apple id for security reason,try to re-create your account in iTunes or any iPhone with same info,hope to fix your issue.

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Answer 8

Apr 26, 2014 11:03 AM in response to masimbe

Go to http://appleid.apple.com and click 'Find your Apple ID'.

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