HT201222: Apple security updates
Learn about Apple security updates
Close
Q: Why did my I'd 7.1.1 fail stating an error has occurred?
-
Apr 28, 2014 9:03 AMby sterling r,Hey there joanshem,
It sounds like you are unable to update your phone due to an error message. I would use the troubleshooting in the following article to help troubleshoot and resolve that issue:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275If you are getting a specific error code, you may be able to use this article:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Thank you for using Apple Support Communities.
Cheers,
Sterling
