4 Replies Latest reply: Nov 29, 2014 3:23 PM by BigBeast23
meganjones28 Level 1 (0 points)

I broke my iPhone 5 and I can't unlock it, touch my screen, or anything. I REALLY need to save all my stuff. Every time I plug my phone in so I can back it up and then put all my stuff on my new iPhone 5s, iTunes asks me to allow access on my phone by putting my password in. Well guess what... I CAN'T do that because I can't use my screen. Someone please help before I break my old phone even more by throwing it against the wall. I'm using the newest version of iTunes and PLEASE PLEASE PLEASE don't let me lose my pictures.


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iPhone 5, iOS 7.1.1