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airport utility says "device not found"

My airport express keeps showing an error and says "device not found". I am trying to make a wi-fi network stronger but my airport utility keeps saying device not found.


I would like to know what should i do to make my Airport express work and make the old wi-fi network stronger in my house.


Thanks

AirPort Express 802.11N (2nd generation)

Posted on Apr 26, 2014 1:36 PM

Reply
5 replies

Apr 26, 2014 1:43 PM in response to sergioalvarezo

I am trying to make a wi-fi network stronger but my airport utility keeps saying device not found.



What device is providing the current, existing wireless network in your house?


If this is an Apple router, which model might it be?


Are you planning to have the AirPort Express connect to your main router using a wired, Ethernet cable connection?.......or......do you want to the Express to connect to your current network wirelessly?


My airport express keeps showing an error and says "device not found"

Here, I believe that you are referring to AirPort Utility. Please tell us what version of AirPort Utility that you are using.



User uploaded file

Apr 26, 2014 1:56 PM in response to sergioalvarezo

Thanks for the information.


Unfortunately, Apple's "extend a wireless network" feature is a proprietary function that will only work with other Apple routers.


The AirPort Express will not be able to connect to a 3rd party modem/wireless router and "extend" the signal wirelessly.


If the AirPort Express can connect to the modem/router using a permanent, wired Ethernet cable connection, then it can be configured to provide more wireless signal coverage that way.

Apr 26, 2014 2:27 PM in response to sergioalvarezo

In case i dont want to use the feature of "extend a network" but I want to use the one that says "use a wi-fi network". Does this network have to be apple router too or can be 3rd party?

As I said above.....


If the AirPort Express can connect to the modem/router using a permanent, wired Ethernet cable connection, then it can be configured to provide more wireless signal coverage that way.


So, this can be used with a 3rd party router.


How long is the range for the Express if I connected to the router that is in the basement?

The AirPort Express will have approximately the same range as your current modem/router.


You will need to run a long Ethernet cable from your modem/router to the area where you need more wireless signal and connect the AirPort Express at that location.


An Ethernet cable can be run up to 330 feet, or about 100 meters with virtually no signal loss, so unless you have a very, very large home, you should be able to locate the Express exactly where it will be needed.



airport utility says "device not found"

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