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why wont my iphone 4 reinstall in recovery mode

I'm trying to up-date my iphone 4.


It stopped working, was around 3/4 through the download / install and just hung up. After 24 hours I decided to shut down iTunes to try again!


Now when i connect my phone it has to recover as wiped everything and has to start again.


But now it keeps getting hung up around the same 3/4 mark on PC and half on phone screen.


I've tried to switch PC off and restart, switch phone off and restart.


HELP!!!

iPhone 4, iOS 7.1.1

Posted on Apr 26, 2014 1:52 PM

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Question marked as Best reply

Posted on Apr 28, 2014 7:36 AM

Hello, Aussie-Ash


Thank you for visiting Apple Support Communities.


When experiencing issues restoring or updating an iPhone, here are the best troubleshooting articles to go through.


If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

http://support.apple.com/kb/TS3219


Resolve issues between iTunes and security software

http://support.apple.com/kb/ts3125


Cheers,


Jason H.

1 reply
Question marked as Best reply

Apr 28, 2014 7:36 AM in response to Aussie-Ash

Hello, Aussie-Ash


Thank you for visiting Apple Support Communities.


When experiencing issues restoring or updating an iPhone, here are the best troubleshooting articles to go through.


If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch

http://support.apple.com/kb/TS3219


Resolve issues between iTunes and security software

http://support.apple.com/kb/ts3125


Cheers,


Jason H.

why wont my iphone 4 reinstall in recovery mode

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