I am trying to upgrade to Mavericks from 10.6.8. When it tells me to close all applications, Safari will not close and I cannot proceed. What to do?

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I am trying to upgrade to Mavericks from 10.6.8. When it tells me to close all applications, Safari will not close and I cannot proceed. What to do?

I am trying to upgrade to Mavericks from 10.6.8. It tells me to close all open applications. However, Safari will not close and the installation cannot proceed. Any suggestions?

MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)

Posted on Apr 26, 2014 5:30 PM

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Answer 1

babowa

Level 9

78,574 points

Apr 26, 2014 5:52 PM in response to BGita

Either try to force quit Safari (press Command + Option + Escape keys and then choose force quit in the pop up window), or, you can also shut down the computer. Then boot up and open the app store application to download Mavericks - you don't need Safari for it.

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