HT200197: Get help with audio, video, or power on Apple TV

Learn about Get help with audio, video, or power on Apple TV
gypsysage

Q: ATV "could not sign in" message

My ATV upgraded today and now I can't get it to work. I tried resetting and now it just tells me "could not sign in. your apple id or password is incorrect" I don't know how that can be since I didn't enter any information. It offers me an OK box but can't click on it. This is so frustrating! I also tried resetting my wireless router.

Apple TV

Posted on Apr 26, 2014 8:57 PM