HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
CloonzG
Level 1 (0 points)

Q: my iPad 3 has gone into what I'm pretty sure is recovery mode and keeps coming up with the "connect to itunes" screen. how do I get out of this?

Someone help please??

iPad (3rd gen) Wi-Fi, iOS 7.1

Posted on Apr 27, 2014 1:38 AM

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CloonzG

Q: my iPad 3 has gone into what I'm pretty sure is recovery mode and keeps coming up with the "connect to itunes" screen. how do I ge ... more

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  • by Diavonex,

    Diavonex Diavonex Apr 27, 2014 1:39 AM in response to CloonzG
    Level 9 (66,735 points)
    Apr 27, 2014 1:39 AM in response to CloonzG

    RECOVERY MODE

     

     

    1. Turn off iPad

     

     

    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

     

     

    3. Plug USB cable into computer's USB port

     

     

    4. Hold Home button down and plug the other end of cable into docking port.

     

     

    DO NOT RELEASE BUTTON until you see picture of iTunes and plug

     

     

    5. Release Home button.

     

     

    ON COMPUTER

     

     

    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.

     

     

    7. Select "Restore iPad"...

     

     

    Note:

     

     

    1. Data will be lost if you do not have backup

     

     

    2. You must follow step 1 to step 4 VERY CLOSELY.