HT204587: About Touch ID security on iPhone and iPad

Learn about About Touch ID security on iPhone and iPad
besam1981

Q: what do you do if you forgot your touch ID passcode

I have forgotten my p-asscode for Touch ID - what should I do?

iPhone 5s, iOS 7.1

Posted on Apr 27, 2014 2:59 AM

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Q: what do you do if you forgot your touch ID passcode

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  • by RAFAELE,

    RAFAELE RAFAELE Apr 27, 2014 3:13 AM in response to besam1981
    Level 1 (40 points)
    Apr 27, 2014 3:13 AM in response to besam1981

    You have to enter in your passcode to turn off touchID, it wont accept your fingerprint. The only option would be to restore the device and you would loose all the data on the phone. You wont be able to do a backup, because once you restore your phone from the backup, the existing passcode will restore on the phone. so your only option would be to continue using your fingerpint to unlock device or Retore the phone and setup as new.