I manage my dad's account and I uploaded the new version of iTunes and since then I can't get the istore to open.
A warning box says
iTunes could not connect to the iTunes Store. An
Unknown error occurred (0x80090318).
Make sure your network connection. Is active and try again.
The internet is connected so I can't understand why it's not working!
Can someone help??
iPhone 5, iOS 7.0.6
Hey there Irishlas87,
It sounds like you are unable to open iTunes on your PC after a recent software update with this specific error code. I understand how that can be frustrating. I recommend the troubleshooting steps from the following article that mentions the very same error code named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thank you for using Apple Support Communities.
Regards,
Sterling
iTunes Store won't load
