Q: dock i phone 5s

Hey there lisle87,

It sounds like you are using a docking accessory for your phone and cannot get audio to come through on it. I would use the troubleshooting from the following article to help resolve the issue, named:

Resolve issues with iPhone, iPad, and iPod touch accessories

http://support.apple.com/kb/ts2634

Start with these steps, but there are also additional steps in the article if you need them.

Check the compatibility

Make sure the accessory is compatible with your device. If the accessory is on the Apple Online Store, you can see if your iPhone, iPad, or iPod touch model is listed as compatible.

If your accessory uses the 30-pin connector, you might be able to connect it to your device using the Lightning to 30-pin Adapter or Lightning to 30-pin Adapter (0.2 m).

See if your accessory's compatibility is limited. For example, some accessories might not charge iOS devices if they use FireWire instead of USB to charge.

Update your software

Install the latest version of iOS. You can see which version is on your iPhone by going to the About screen.

If the device doesn't update successfully, the issue might be with your device and not the accessory. Learn how to check your iPhone, iPad, or iPod touch.

Disconnect and inspect the accessory, then restart your device

1. Disconnect the accessory and turn it off, if possible.
2. Inspect the connection between the accessory and device and make sure that no debris or other damage is present.
3. Restart your iOS device by turning it off, then back on. When the Home screen appears, reconnect the accessory.

Thank you for using Apple Support Communities.

All the best,

Sterling