Cannot get mail the connection to server has failed

Hello there,

It sounds like you are trying to use the Mail app to access your emails but you are getting an error message that the connection has failed. I would use the following article to help troubleshoot is issue named:

iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899

1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.

   Try to use an alternate Internet connection if available:

   1. Try a different Wi-Fi connection
   2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
   3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
   • Tap Settings > Mail, Contacts, Calendars.
   • Choose the affected email account, then tap Delete Account.
   • Add your account again

If you are using Safari, close the Safari app first:

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.

When you have done that and restart the phone and test the issue again:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

Thank you for using Apple Support Communities.

All the best,

Sterling