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koolup

Q: My Ipad says disabled it wont turn on well it turns on but it will not do anything else.

My Ipad says disabled it wont funtion it wont go any further

iPad

Posted on Apr 27, 2014 5:34 AM

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Q: My Ipad says disabled it wont turn on well it turns on but it will not do anything else.

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  • by sterling r,

    sterling r sterling r Apr 29, 2014 6:58 AM in response to koolup
    Community Specialists
    Apr 29, 2014 6:58 AM in response to koolup

    Hey there koolup,

     

    It sounds like your iPad will not unlock because the passcode lock has been forgotten. This article will help you with that named:

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    There are different instructions depending on whether or not you have synced the device to your iTunes library, so be sure to follow the correct ones.

     

    If this is not the issue, would you mind telling me the exact message that is appearing and when it appears?

    Thank you for using Apple Support Communities.

    All the best,

    Sterling