HT201570: Find the serial number of your iPod
Learn about Find the serial number of your iPod
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Helpful answers
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Apr 29, 2014 11:33 AM in response to ipoduser2247by matt00,Hey ipoduser2247,
Thanks for the question. To troubleshoot this issue, let’s restart/reset your device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If your issue persists, let’s backup and restore your device:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks,
Matt M.