My iPod is not responding to my actions ex.( when I try to slide to unlock it slides halfway and then go's back to the start) I think there're is something broken inside of it but I can't retrieve my serial number at the time
iPod touch, iOS 6
Hey ipoduser2247,
Thanks for the question. To troubleshoot this issue, let’s restart/reset your device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If your issue persists, let’s backup and restore your device:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks,
Matt M.
My iPod is not responding
