HT201464: Use Activity Monitor on your Mac

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zero Point

Level 1 (0 points)

Q: installer taking all memory

I have a process running in the background that eats up all my memory

its called installer & Kernal_task

I took a sample of the process

Process: Installer [7839]

Path: /Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer

Thanks

Darren

MacBook Pro (15-inch Early 2011), OS X Mavericks (10.9.2)

Posted on Apr 27, 2014 9:26 AM

I have this question too

Q: installer taking all memory

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Helpful answers

by QuickTimeKirk,

QuickTimeKirk Apr 27, 2014 9:57 AM in response to zero Point
Level 9 (53,094 points)

Apr 27, 2014 9:57 AM in response to zero Point

Quit the installer and remove Genieo software.
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by zero Point,

zero Point Apr 27, 2014 10:00 AM in response to QuickTimeKirk
Level 1 (0 points)

Apr 27, 2014 10:00 AM in response to QuickTimeKirk

I can't see the software anywhere called Genieo
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by QuickTimeKirk,

QuickTimeKirk Apr 27, 2014 10:01 AM in response to zero Point
Level 9 (53,094 points)

Apr 27, 2014 10:01 AM in response to zero Point

Path: /Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer

You haven't installed it yet.
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by andyBall_uk,

andyBall_uk Apr 27, 2014 10:07 AM in response to zero Point
Level 7 (20,495 points)

Apr 27, 2014 10:07 AM in response to zero Point

Quit or Force quit it from Activity Monitor; then check that you don't have any other parts of genieo installed.

Adware Removal Guide : Genieo
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by zero Point,

zero Point Apr 27, 2014 10:09 AM in response to QuickTimeKirk
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Apr 27, 2014 10:09 AM in response to QuickTimeKirk

nothing in that directory that I can find - sorry to be a pain
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by QuickTimeKirk,

QuickTimeKirk Apr 27, 2014 10:12 AM in response to zero Point
Level 9 (53,094 points)

Apr 27, 2014 10:12 AM in response to zero Point

Switch to the Finder app and hold down the option key while clicking on its "Go" menu to expose your User/Library folder.
Drag the junk to the trash.
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by zero Point,

zero Point Apr 27, 2014 10:17 AM in response to zero Point
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Apr 27, 2014 10:17 AM in response to zero Point

hah found this

Macintosh HD/Users/<<username>>/Library/Preferences/com.genieoinnovation
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by zero Point,

zero Point Apr 27, 2014 10:18 AM in response to QuickTimeKirk
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Apr 27, 2014 10:18 AM in response to QuickTimeKirk

hah thanks ) got it
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