My itunes no longer recognises my ipod nano and won't sync. Any advice?
My ipod nano is no longer recognised by itunes and won't sync. Itunes is on a Window 8 computer and while windows sees the device, itunes won't? Any advice?
iPod nano
User profile for user:
judysings
User level:
Community Specialist
Hi caro101,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod nano not being recognized in iTunes.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista, Windows 7, or Windows 8) but not in iTunes under Devices, try these steps. Start at the top and work your way through the steps until iTunes recognizes your iPod.
- If you don't see your iPod in My Computer, follow these steps.
- This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
- A Mac
- An iOS device (iPhone, iPad, or iPod touch)
- An iPod nano (5th or 6th generation) (and you see an alert message in iTunes when you connect the device)
Cheers,
- Judy