HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

kyjf

Level 1 (0 points)

Q: phone is disabled, says to connect to itunes

when connect to itunes, it says to allow access, please respond on your iphone. Since it is disabled nothing shows up on the iphone. What do you do??

iPhone 4S

Posted on Apr 27, 2014 2:06 PM

I have this question too

Q: phone is disabled, says to connect to itunes

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Helpful answers

by mario49,

mario49 Apr 29, 2014 9:00 AM in response to kyjf
Community Specialists

Apr 29, 2014 9:00 AM in response to kyjf

Hello kyjf,

Thanks for using Apple Support Communities.

Connect the iPhone to iTunes and try to sync.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

Have a nice day,
Mario
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