Q: As soon as I downloaded iOS 7 update two months ago, my ability to message my spouse ( or anyone else) failed to function. Neither can I receive any message from anyone else. Despite all attempts to find a fix, no luck . HELP!!!! Please!
As soon as I downloaded iOS 7 update two months ago, my ability to message my spouse ( or anyone else) failed to function. Neither can I receive any message from anyone else. Despite all attempts to find a fix, no luck . HELP!!!! Please!
My spouse travels frequently, and ALWAYS messages me when the plane touches ground safely. You cannot imagine the horror when I was unable to receive or send a text message, wondering if all was well. Had lots of trouble sleeping that night until I got a 2 a.m. call asking why I had not responded to a text message which I never received. Joy coupled with unspeakable anger at this company's inability to address or remedy.
Can someone help me? I will be most grateful. Thank you all.
- Rev Ray
Posted on Apr 27, 2014 2:02 PM
Community Specialists
Hello Reverend Ray,
Thanks for using Apple Support Communities.
If iMessage has an issue, follow the steps in this article for your issue.
The first step to resolving an issue with iMessage is to update your iOS software and your carrier settings to the latest versions.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario
Posted on Apr 29, 2014 9:08 AM