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keyboard letters not working suddenly.what is the problem? but it again works when i restart!

suddenly, all letters in my laptop do not work, the alt and the Fn icons do work. but the rest not, until i restart and then they get back to work. what shall i do?? it is ******* me off!! and i got work to do and finish.


thank you

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Apr 27, 2014 2:59 PM

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Posted on Nov 13, 2017 2:41 AM

Try using safe mode

http://support.apple.com/kb/HT1564


The reason being “3rd party” applications could corrupt system files and in safe mode they are disabled.


If Safe Mode doesn’t work after testing, creating a test user to see if it’s user specific or system wide issue.


Creating a New User

https://support.apple.com/kb/PH25796?locale=en_US&viewlocale=en_US


Try to find a external USB Keyboard which this method could help in finding if it’s hardware related issue or not.

4 replies
Question marked as Best reply

Nov 13, 2017 2:41 AM in response to nada.jouni

Try using safe mode

http://support.apple.com/kb/HT1564


The reason being “3rd party” applications could corrupt system files and in safe mode they are disabled.


If Safe Mode doesn’t work after testing, creating a test user to see if it’s user specific or system wide issue.


Creating a New User

https://support.apple.com/kb/PH25796?locale=en_US&viewlocale=en_US


Try to find a external USB Keyboard which this method could help in finding if it’s hardware related issue or not.

Nov 13, 2017 2:23 AM in response to pizzda

Your problem, hardware or software, may not be exactly the same as that of the original poster of this older thread, and it can be very confusing for everybody if we try to answer more than one question in each thread, which can also result in you applying the wrong advice to your particular problem.


In order for us to give your problem our proper attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac or iDevice you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X. A full list of all the support forums is here:


http://discussions.apple.com/index.jspa

keyboard letters not working suddenly.what is the problem? but it again works when i restart!

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