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My iPod 5s is showing white boxes across the middle of the screen..

and it's keeping it from responding to touch. I already tried resetting it, so other advice please:)

iPod touch

Posted on Apr 27, 2014 2:54 PM

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2 replies

Apr 27, 2014 2:57 PM in response to JayDeniseB

I suspect you have the accessibility VoiceOver feature turned on.

Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:

iPhone: Configuring accessibility features (including VoiceOver and Zoom)

My iPod 5s is showing white boxes across the middle of the screen..

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