HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

todd5505

Level 1 (0 points)

Q: Logo Itunes and USB Cord

updated to the ios7.1.1 and on get the Logo itunes and USB cord picture on screen and nothing works. Doesn't sync up, doesn't pwr off, doesn't reset with the home and sleep buttons. Nothing I do seems to have any affect. What is the problem here???

Thanks,

Mike

iPhone 4S, iOS 7.1.1, updated to ios 7.1.1

Posted on Apr 27, 2014 6:16 PM

I have this question too

Q: Logo Itunes and USB Cord

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by Ralph Landry1,

Ralph Landry1 Apr 27, 2014 6:18 PM in response to todd5505
Level 8 (41,782 points)

Apr 27, 2014 6:18 PM in response to todd5505

If it is showing you the itunes-connect screen it is in recovery mode and you must restore using the recovery mode instructions in http://support.apple.com/kb/HT1808
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HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Q: Logo Itunes and USB Cord

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by Ralph Landry1,

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