USB Midi controller not showing up in Logic

You are missing one key element, the most important element for any external device: The Driver.

This is a little file with information that tells the OS how to communicate with a specific external device. THere are two options

1)Plug-and Play

In this scenario, you don't have to worry or even know about a Driver. You plug in the device and your system and your apps will recognize it. That is the case if the the manufacturer follows the basic guidlines of the system, in this case CoreMIDI and Core Audio.

2)Additional Driver

If a device has some fancy functionality that the system (OSX) doesn't know about it, then the manufacturer has to provide its own Driver. This is a little file that you have to install before using the device. The Driver is the interpreter, so the OS knows what to do with it.

Whenever you plugin an external device and the OS doesn't recognize it right away, check the manufacturers website to see if it requires to install a driver for you OS (and which OS).

Audio MIDI Setup utility

This is a utility app in the folder Applications/Utilities. Here you can see what MIDI and Audio devices are recognized by your OS. There, you can do testing and make some basic configurations. You mentioned that you checked your device with different apps. That's not how you start the troubleshooting. The Audio MIDI Setup utility is the place where have to check first. If your device is not listed, then it will not show up in any apps. Remember, the apps don't "talk" directly to your device, they "talk through the driver" and if there is no valid driver (therefore not visible in the Audio MIDI Setup utility), no communications with any app.

Hope that helps

Edgar Rothermich

http://DingDingMusic.com/Manuals/

'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

The Keyboard in question is P&P.

Looks like there's a firmware update available but it requires a PC to install.

http://www.samsontech.com/samson/products/usb-midi/keyboard-controllers/carbon61 /

There's an upgrade tool and a binary file that contains the firmware data.

Perhaps this might make the keyboard Mavericks compatible. (If your keyboard doesn't already have this upgrade installed.)

Even a few years agao, if a product doesn't mentionany compatibility with Mac, it assumed that Mac didn't exist and everybody uses PCs. Now the that shifted a little bit. If nothing is listed specifically, then it should work with Macs out of the box.

The WIndows update is jsut windows specific files. If it is required as firmware for the device and not a driver for a specific OS then you might be out of luck if the file is a windows file and requires a PC.

I would just call their support 1-631-784-2200 and ask what the deal is before wasting more of your time on that.

Alan,

Per my original message:

Looks like there's a firmware update available but it requires a PC to install.

http://www.samsontech.com/samson/products/usb-midi/keyboard-controllers/carbon61 /

Calling them is a good idea, if they think the Firmware upgrade will help with Mac friendliness take the keyboardback to the shop and have them install the Firmware upgrade.

You will need both:

Samson Carbon 61 upgrade tool for Windows (1.6 MB)

Samson Carbon 61 firmware v1.25 (19.8 KB)

Went to tryout at the store today. Didn't work with my mac either. Anyone?

**** I bought one after reading the minimum system requirement and found it not working with Macbook Pro, Maverick X!