5 Replies Latest reply: Apr 28, 2014 8:57 AM by LarryHN
willi333 Level 1 Level 1 (0 points)

I am running osX 10.9.2 and iPhoto 9.5.1.  Yesterday when I opened iPhoto a note said that I needed to upgrade iPhoto.  Which I did.  After that I lost all of my photos since 2010.  I have been reading the discussions about lost pics and have tried rebuilding the library, but to no avail.  I went to Carbonite and did a Iphoto restore, but came up with an error message that said  iPhoto Library/Data.noindex.

 

I have not tried deleting iPhoto and reinstalling it yet. I don't know if that would maybe compound my problems or not, because I can't find the pics anywhere on the computer.

 

Does anyone have an idea?

 

Thank you.


mac mini, Mac OS X (10.6.6)
  • LarryHN Level 9 Level 9 (68,310 points)

    do you have a local backup?

     

    user experiance and tests show that Varbonite is not capabile of backing up the iPhoto library and then restoring it

     

    You can try to Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your database but I strongly suspect that yoru Carbonite restore has damaged the library beyond repair and that a local backup will be required or you will have to start over with a new library using the contents of the Masters folder

     

    LN

  • willi333 Level 1 Level 1 (0 points)

    Thank you, LN

     

    I rebuilt the datsbase as you suggested and nothing improved. Where do I find the Masters folder?

     

    Jim

  • LarryHN Level 9 Level 9 (68,310 points)

    right click on the iphoto library and show package contents - if the library is reasonably intact there will be a masters folder there which contains your original images - since Carbonite does not handle the iPhoto library correctly I can not predict what it has restored - hopefully your originals are there

     

    LN

  • willi333 Level 1 Level 1 (0 points)

    I could not find the Masters folder that you suggested, so I think it got moved when iPhoto was corrupted. I am running iPhoto Library Manager right now and will see if that helps.

     

    Thank you for all of the advice,

     

    Jim

  • LarryHN Level 9 Level 9 (68,310 points)

    If there is no Masters folder then there is nothing for IPLM or anything else to work with

     

    You never answered my first question

     

    do you have a local backup?

    If you do restore it

     

    If you don't see if you can figure out how to restore just the masters folder from Carbonite - if you can do that then you can start over from scratch

     

    LN