Sp2sun

Q: My iPhone 4s keyboards letters are not working even after I updated to iOS 7.1.1?

My apple iPhone 4s's some of the letters in key board are not working, even after updating to iOS 7.1.1

iPad Air Wi-Fi, Cellular, iOS 7.1.1, I also use iPhone 4, 4s, iPad 2

Posted on Apr 28, 2014 10:11 AM

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Q: My iPhone 4s keyboards letters are not working even after I updated to iOS 7.1.1?

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  • by mario49,

    mario49 mario49 Apr 30, 2014 7:15 AM in response to Sp2sun
    Community Specialists
    Apr 30, 2014 7:15 AM in response to Sp2sun

    Hello Sp2sun,

     

    Thanks for using Apple Support Communities.

     

    Use this article to troubleshoot touchscreen issues

     

    iPhone, iPad, iPod touch: Troubleshooting touchscreen response

    http://support.apple.com/kb/TS1827?utm_source=twitterfeed&utm_medium=twitter

     

    Tip: To isolate an issue related to a portion of the Multi-Touch display, follow these steps:

    • Open the Maps application and double-tap each corner, then the center, to verify that it zooms in to each section.
    • If a specific area is affected in another application, note the location and try to verify touch functionality for that location in the Maps application.

    On iPhone and iPod touch, you can also use Calculator:

    • Open the calculator app to test all but the top row of the screen. Press each button on the calculator and verify activity.

     

    Have a nice day,

    Mario

  • by panbofeng,

    panbofeng panbofeng Apr 30, 2014 9:40 AM in response to mario49
    Level 1 (0 points)
    Apr 30, 2014 9:40 AM in response to mario49

    no. I know what does the host mean.

    My iPhone 4s has the same problem after I cleared iCloud‘s backup and restored to iOS7.1.1

    I mean that I can do anything(include multi gestures) Only when I tap the keyboard. It's really slow that I tap the letter'a' the screen respond me after 10seconds.

    Can you give me a sloution?I can promise that's not the hardware problem.

  • by almuc,

    almuc almuc Jun 6, 2014 4:04 PM in response to Sp2sun
    Level 1 (0 points)
    Jun 6, 2014 4:04 PM in response to Sp2sun

    I have the same problem on my iPhone 4S. Did this ever get resolved?

  • by panbofeng,

    panbofeng panbofeng Jun 6, 2014 8:15 PM in response to almuc
    Level 1 (0 points)
    Jun 6, 2014 8:15 PM in response to almuc

    no,but it seems that iOS8 beta has solved this bug.

  • by Elaine from tisdale,

    Elaine from tisdale Elaine from tisdale Feb 16, 2016 10:21 PM in response to mario49
    Level 1 (0 points)
    Feb 16, 2016 10:21 PM in response to mario49

    The iphones4i have the keyboard only let you type some of letter and number what do . I can't get into my iphone