HT202023: About in-app purchases

Learn about About in-app purchases

BW1225

Level 1 (0 points)

Q: How do I get a refund for an app purchase

How do I submit to ITunes for a refund to an app purchase? I have done it before, but I can't find the location in ITunes.

iOS 7

Posted on Apr 28, 2014 10:10 AM

I have this question too

Q: How do I get a refund for an app purchase

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by ssschmidt,

ssschmidt Apr 28, 2014 10:11 AM in response to BW1225
Level 5 (4,793 points)

Apr 28, 2014 10:11 AM in response to BW1225

To report a problem less than 90 days:
http://reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933

To report a problem greater than 90 days:
http://www.apple.com/support/itunes/store
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