HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Learn about Update the iOS software on your iPhone, iPad, and iPod touch
Deez45
Level 1 (0 points)

Q: New software update.

Is anyone calling & texting been effected by the recent update like mines? I'm not getting any text messages until the next day.

iPhone 5s, iOS 7.1.1

Posted on Apr 28, 2014 10:18 AM

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Deez45

Q: New software update.

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  • Helpful answers

  • by mario49,

    mario49 mario49 Apr 30, 2014 6:24 AM in response to Deez45
    Community Specialists
    Apr 30, 2014 6:24 AM in response to Deez45

    Hello Deez45,

     

    Thanks for using Apple Support Communities.

    For more information, take a look at:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

     

    To resolve issues with sending and receiving iMessages, follow these steps

    1. Check iMessage system status for current service issues.
    2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    5. Restart your device.
    6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

     

    Have a nice day,

    Mario