Movie icons not displaying on Netflix and lifetime apps

Question

Level 1

20 points

Movie icons not displaying on Netflix and lifetime apps

Recently the artwork in the icons for movies on Netflix and Lifetime pages are not showing; the icons are appearing as blanks. But when I select a movie, the icon appears with the movie description & the Play icon. How can I fix this?

Apple TV, iOS 7.1.1

Posted on Apr 28, 2014 11:02 AM

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Answer 1

Kypirate

Level 1

4 points

Nov 30, 2017 3:38 AM in response to no31ag

My Netflix is doing this too ! Help

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Answer 2

vazandrew

Level 8

40,948 points

Apr 28, 2014 1:00 PM in response to no31ag

Are there issues during playback?

Make sure DNS is set to automatic (settings - general - network). If on wifi try ethernet. Reboot ATV and router.

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Answer 3

no31ag Author

Level 1

20 points

Apr 29, 2014 3:32 AM in response to vazandrew

Thanks! I did what you suggested plus there was a software update so at the end of it all, my icons are displaying again.

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