Tbone72002

Q: Why does my FaceTime keep failing

Every time I call my cousin I FaceTime fails I need to fix it

Posted on Apr 28, 2014 12:55 PM

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Q: Why does my FaceTime keep failing

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  • by gooballala,

    gooballala gooballala Apr 28, 2014 12:57 PM in response to Tbone72002
    Level 3 (775 points)
    Apr 28, 2014 12:57 PM in response to Tbone72002

    Both of you should update to the latest ios version in settings then try again.

  • by Skydiver119,

    Skydiver119 Skydiver119 Apr 28, 2014 1:44 PM in response to Tbone72002
    Level 7 (28,466 points)
    iPad
    Apr 28, 2014 1:44 PM in response to Tbone72002

    This explains it

     

    http://support.apple.com/kb/TS5419

     

    Pay attention to the part where it says that both parties must be updated. If you update and your friend doesn't then the call will still fail

  • by abmavericks,

    abmavericks abmavericks May 30, 2014 1:30 AM in response to Tbone72002
    Level 1 (5 points)
    May 30, 2014 1:30 AM in response to Tbone72002

    Hi Tbone72002, let me make a guess you are using your facetime while in a school, college or community network which is having some of the ports disabled, which are required to be enabled. The ports which are required to be enabled for the facetime and imesseges are listed here : http://support.apple.com/kb/HT4245 .

     

    But don't worry you need not to take panic. Just create a PPTP vpn simply and enjoy the facetime.

     

    To Create the PPTP vpn on mac, follow the instructions listed below:

     

    1. Go to 'Preferences'

     

    2. Hit '+' button to add  new network.

     

    3. Choose the 'VPN' option.

     

    4. Now under VPN options, select PPTP, give it a name and hit 'Create'.

     

    5. Enter the folowing details:
    Configuration : Default
    Server Address: us.websitevpn.com
    Account Name: websitevpn.com
    Encryption: Automatic (128 bit or 40 bit)

     

    Click on connec

     

    If you are asked for a password, enter "freevpn".

     

     

    6. Open the first URL and Hit "I Agree" and then configure the facetime and enjoy.


    For the next time, you are required only to click connect on vpn option and then agree to the first URL. And enjoy.

     

    P.S.  1.You can also access the websites, blocked by your DNS.
            2. You can also use server address simply uk.websitevpn.com with same username and password or any other details being provided by other websites.