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Bailey207
Level 1 (0 points)

Q: When is apple going to fix the IMessage problem?

Nothing has worked to fix mine. Have had my iPhone for a year and still iMessage doesn't work. Makes me quite mad at apple. Problem needs to get fixed now I know many people with this problem and if it doesn't get fixed I will be switching to the Samsung.

iPhone 5, iOS 7.1.1

Posted on Apr 28, 2014 3:19 PM

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Bailey207

Q: When is apple going to fix the IMessage problem?

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  • Helpful answers

  • by Johnathan Burger,

    Johnathan Burger Johnathan Burger Apr 28, 2014 3:24 PM in response to Bailey207
    Level 6 (16,109 points)
    Mac OS X
    Apr 28, 2014 3:24 PM in response to Bailey207

    Works fine for me and has from the start.

    I do not know a single person iMessage does not work for.

    User to user forum, weak threats about switching to other devices are pointless.

     

    Did you do any troubleshooting to fix the issue or did you go straight to throwing a tantrum?

  • by ssschmidt,

    ssschmidt ssschmidt Apr 28, 2014 3:27 PM in response to Bailey207
    Level 5 (4,820 points)
    Apr 28, 2014 3:27 PM in response to Bailey207

    So.  Instead of switching to a samsung phone which will allow SMS messages, why not just turn iMessage OFF and use SMS/MMS messages?  The iPhone can do that.  No samsung required.

  • by Bailey207,

    Bailey207 Bailey207 Apr 28, 2014 3:47 PM in response to Johnathan Burger
    Level 1 (0 points)
    Apr 28, 2014 3:47 PM in response to Johnathan Burger

    Yes I troubleshooted many of times even brought it to an apple store to see if they could do anything and they didn't know anything to help me. Not throwing a "tantrum" just saying apple with be losing consumers if they don't fix this problem. I easily know 7 people who have this iMessage problem where it says "waiting for activation" and doesn't work.

  • by ssschmidt,

    ssschmidt ssschmidt Apr 28, 2014 3:50 PM in response to Bailey207
    Level 5 (4,820 points)
    Apr 28, 2014 3:50 PM in response to Bailey207

    Oh.  So your waiting for activation. 

    1.  You can still use iMessage, just not with the phone number.  It will still work with your apple ID email address.

    2.  Make sure that your carrier supports SMS messages.  When you turn on iMessage to use with your phone number, an SMS message validates your phone number with imessage.  If you are waiting for activation, then your device has not received the SMS.  Check with your carrier to make sure your account supports SMS.

     

     

    HTH

  • by Chris CA,

    Chris CA Chris CA Apr 28, 2014 3:50 PM in response to Bailey207
    Level 9 (79,677 points)
    iTunes
    Apr 28, 2014 3:50 PM in response to Bailey207

    Bailey207 wrote:

     

    Yes I troubleshooted many of times even brought it to an apple store to see if they could do anything and they didn't know anything to help me.

    Why did you leave?