My phone started sounding very bad a couple of days ago. People sound very garbled and a buzzing sound is in the background. Is it a button I accidentally hit? Is there a way to fix this?
iPhone 4S, This bad sound just started 2 days
Hey there spudpenny,
It sounds like the audio from your receiver is muffled and distorted. I would use the troubleshooting from the following article to help resolve the issue named:
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
Receiver
Follow these steps to resolve the issue:
- Increase the volume during the call.
- Make sure nothing is blocking the receiver. If you're using a protective case or display film, remove it and try again.
- Make sure nothing is plugged into the headphone jack or the dock connector.
- Check the receiver opening to see if it is clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush.
- Try another location with better signal. If the audio issue happens only when on a call, it could be due to the location.
- If the iPhone is paired with a Bluetooth headset or a car kit, try turning off Bluetooth on your device. Learn more about troubleshooting Bluetooth connections.
- Restart the iPhone.
- Make sure your device is up to date.
- If the issue is not resolved, contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling
my phone sounds like people are talking underwater.
