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Help my Macbook Pro is crashing!

Here is my error report

It will crash about once an hour and is a pain. Is there a fix or is my 3 year old macbook need to be repaired manually?

Anonymous UUID: 4C020615-E8E4-7E69-74BE-6BCFB69358F7



Sun Apr 27 17:17:07 2014

panic(cpu 2 caller 0xffffff7f8705bfb0): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a4707000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff800cd42bb0 : 0xffffff8004c22fa9

0xffffff800cd42c30 : 0xffffff7f8705bfb0

0xffffff800cd42d00 : 0xffffff7f85745eab

0xffffff800cd42dc0 : 0xffffff7f8580f49a

0xffffff800cd42e00 : 0xffffff7f85a0a92e

0xffffff800cd42e60 : 0xffffff7f85a0a293

0xffffff800cd42f00 : 0xffffff7f85a026f7

0xffffff800cd43180 : 0xffffff7f85a00fa9

0xffffff800cd43320 : 0xffffff7f857ea51f

0xffffff800cd433b0 : 0xffffff7f8571bfbe

0xffffff800cd434e0 : 0xffffff7f85721e6a

0xffffff800cd435a0 : 0xffffff7f8574a967

0xffffff800cd437a0 : 0xffffff7f8574c473

0xffffff800cd43890 : 0xffffff7f86673747

0xffffff800cd43920 : 0xffffff7f86673fbc

0xffffff800cd43a40 : 0xffffff7f866730cd

0xffffff800cd43a70 : 0xffffff7f86668467

0xffffff800cd43da0 : 0xffffff7f866171c1

0xffffff800cd43dd0 : 0xffffff7f8661b0bd

0xffffff800cd43e00 : 0xffffff7f86039232

0xffffff800cd43e20 : 0xffffff7f860391c5

0xffffff800cd43e50 : 0xffffff7f86627ad0

0xffffff800cd43e80 : 0xffffff7f86617883

0xffffff800cd43ed0 : 0xffffff7f86615261

0xffffff800cd43ef0 : 0xffffff80050ae020

0xffffff800cd43f30 : 0xffffff80050acac2

0xffffff800cd43f80 : 0xffffff80050acb97

0xffffff800cd43fb0 : 0xffffff8004cd6ff7

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8704e000->0xffffff7f87060fff

dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f87046000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8564b000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f852bb000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f856a3000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f87049000

com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f856f6000->0xffffff7f8595efff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f852bb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f856e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f856a3000

com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f85969000->0xffffff7f85c12fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f856f6000

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f852bb000

com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 660f000->0xffffff7f866d9fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f852bb000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f856e6000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f856a3000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f856f6000

com.apple.iokit.IOSurface(91.0)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7 f86035000->0xffffff7f86046fff



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13C64



Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide: 0x0000000004a00000

Kernel text base: 0xffffff8004c00000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 1432777714898

last loaded kext at 326040539100: com.apple.filesystems.smbfs 2.0.1 (addr 0xffffff7f871c4000, size 335872)

last unloaded kext at 359805367123: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f871b6000, size 57344)

loaded kexts:

org.virtualbox.kext.VBoxNetAdp 4.3.6

org.virtualbox.kext.VBoxNetFlt 4.3.6

org.virtualbox.kext.VBoxUSB 4.3.6

org.virtualbox.kext.VBoxDrv 4.3.6

com.eltima.SyncMate.kext 0.2.5b15

com.madcatz.driver.CyborgRAT 1.60

com.apple.filesystems.smbfs 2.0.1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.15

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.0f1

com.apple.driver.AppleHDA 2.6.0f1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.2.3f10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleMuxControl 3.4.35

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.5.1

com.apple.driver.AppleUSBHub 666.4.0

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleAHCIPort 3.0.0

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.AppleGraphicsDeviceControl 3.4.35

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.6.0f1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.5fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.3f10

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleGraphicsControl 3.4.35

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleHDAController 2.6.0f1

com.apple.iokit.IOHDAFamily 2.6.0f1

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.7.0d10

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleUSBMultitouch 240.9

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IO80211Family 630.35

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 675.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1



System Profile:

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Mad Catz R.A.T.7 Mouse

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Mad Catz R.A.T.7 Mouse

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 28, 2014 5:19 PM

Reply
Question marked as Best reply

Posted on Apr 28, 2014 6:05 PM

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility.

If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

2 replies
Question marked as Best reply

Apr 28, 2014 6:05 PM in response to asmo97

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility.

If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

Help my Macbook Pro is crashing!

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