Q: I need help right now!

Hello 14609zyi,

If you are having issues with your security questions, see the following resource:

Apple ID: All about Apple ID security questions

http://support.apple.com/kb/HT5665

What should I do if I don't remember the answers to my Apple ID security questions?

 

Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.

 

If you are confident you can't remember them, try one of the following:

 

If you have three security questions and a rescue email address

     - sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.

 

If you have one security question and you know your Apple ID password

     - sign in to My Apple ID and select the Password and Security tab to reset your security question.

 

If you have one security question, but don't remember your Apple ID password

     - contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.

If you do not see the option for resetting your questions with a rescue email address, see this excerpt:

Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312

Additional Information:

Apple ID: Contacting Apple for help with Apple ID account security

http://support.apple.com/kb/HT5699

Thanks,

Matt M.