HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Minlee1981
Level 1 (0 points)

Q: Help

I cannot reset my password, I also don't remember my security question answers either.   Pretty much I'm lost and don't know what to do. 

iPad 2, iOS 7.1.1

Posted on Apr 28, 2014 8:11 PM

Close
Minlee1981

Q: Help

  • All replies
  • Helpful answers

  • by Niel,

    Niel Niel Apr 28, 2014 8:16 PM in response to Minlee1981
    Level 10 (314,503 points)
    Mac OS X
    Apr 28, 2014 8:16 PM in response to Minlee1981

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (105785)