kristiancw

Q: iphone 3gs continuously vibrating

when I plug my Iphone 3gs into the computer, it just keeps vibrating and flashes between the home screen and the battery.

iPhone 3GS

Posted on Apr 28, 2014 9:30 PM

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Q: iphone 3gs continuously vibrating

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  • by sterling r,

    sterling r sterling r May 1, 2014 12:16 PM in response to kristiancw
    Community Specialists
    May 1, 2014 12:16 PM in response to kristiancw

    Hey there Kristiancw,

     

    It sounds like your phone is acting like it is contantly being plugged in and unplugged from your computer. I would use these troubleshooting steps first to help isolate or resolve the isue:

     

    iPhone and iPod touch: Charging the battery

    http://support.apple.com/kb/HT1476

    1. Inspect the connector at the bottom of the phone:
      • Make sure that there are no bent pins in the connector.
      • Make sure that the connector is free from debris.
      • If there are bent pins or debris, please contact Apple Support.
      • Otherwise, continue troubleshooting.
    2. Make sure that the outlet you're using works.
    3. Make sure that the Apple USB cable and Apple USB power adapter work.
    4. Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    5. If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    6. If the issue is persists, please contact Apple Support.

     

    If the issue persists, I would next troubleshoot the USB connection on the comptuer:

     

    iOS: Troubleshooting USB-related alerts when syncing

    http://support.apple.com/kb/TS5254

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling