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May 1, 2014 12:16 PM in response to kristiancwby sterling r,Hey there Kristiancw,
It sounds like your phone is acting like it is contantly being plugged in and unplugged from your computer. I would use these troubleshooting steps first to help isolate or resolve the isue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
- Inspect the connector at the bottom of the phone:
- Make sure that there are no bent pins in the connector.
- Make sure that the connector is free from debris.
- If there are bent pins or debris, please contact Apple Support.
- Otherwise, continue troubleshooting.
- Make sure that the outlet you're using works.
- Make sure that the Apple USB cable and Apple USB power adapter work.
- Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
- If the device still exhibits an issue, try turning your device off and then on again while connected to power.
- If the issue is persists, please contact Apple Support.
If the issue persists, I would next troubleshoot the USB connection on the comptuer:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Thank you for using Apple Support Communities.
Regards,
Sterling
- Inspect the connector at the bottom of the phone:
