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Helpful answers
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May 1, 2014 11:10 AM in response to Bhupathivby mario49,Hey Bhupathiv,
Thanks for using Apple Support Communities.
For more information, take a look at:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Have a nice day,
Mario
