Kost2
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Q: I Cannot receive group messages. Any ideas?

I Cannot receive group messages, but I can send them. Any ideas? Group messaging is turned on.

iPhone 5s, iOS 7.1, Group messaging is turned on.

Posted on Apr 29, 2014 2:31 PM

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Kost2

Q: I Cannot receive group messages. Any ideas?

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  • by braden85,

    braden85 braden85 May 1, 2014 2:10 PM in response to Kost2
    Community Specialists
    May 1, 2014 2:10 PM in response to Kost2

    Hi Kost2!

     

    I have an article about group messaging for you that has some important information regarding group messaging:

     

    iOS: Understanding group messaging

    http://support.apple.com/kb/HT5760

    The Group Messaging setting applies only to MMS messages.

    • Your wireless carrier may restrict the maximum number of recipients allowed in a group message with MMS.
    • Disabling Group Messaging has no effect on iMessage behavior. Responses to group iMessages are always sent to all recipients.
    • Group messaging with MMS requires an appropriate plan from your carrier for use on iPhone.
    • Carrier messaging rates may apply when using group messaging with MMS.

    If you are still experiencing the issue and wish to troubleshoot further, try using this article:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/TS2755

     

    Take care, and thanks for visiting the Apple Support Communities.

     

    -Braden