337 Views 4 Replies Latest reply: Apr 30, 2014 8:01 AM by Nanette70
help. tried for first time to use FaceTime with another iPhone user & call refused to connect. Call would dial, allow us to accept call, then error message "FaceTime failed" would appear & call disconnect. we are both on wi-fi networks, both phones have updated software & both enabled FaceTime with iTunes logged in. don't know what else to do to get FaceTime to connect. Someone please help.