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help. tried for first time to use FaceTime with another iPhone user & it would not work. "FaceTime failed". we are both on wi-fi networks & iTunes accounts are set up correctly.

help. tried for first time to use FaceTime with another iPhone user & call refused to connect. Call would dial, allow us to accept call, then error message "FaceTime failed" would appear & call disconnect. we are both on wi-fi networks, both phones have updated software & both enabled FaceTime with iTunes logged in. don't know what else to do to get FaceTime to connect. Someone please help.

iPhone 4, iOS 7.0.6

Posted on Apr 29, 2014 6:07 PM

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help. tried for first time to use FaceTime with another iPhone user & it would not work. "FaceTime failed". we are both on wi-fi networks & iTunes accounts are set up correctly.

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