AppleEK
Level 1 (0 points)

Q: Why is iphoto saying my city/state/zip combo is wrong when it isn't... I am trying to order a photobook I created on iphoto.

Unable to order my iphoto photobook due to Apple telling me my city/state/zip combo in my account info is wrong when it isn't.

iPhoto '08, Macbook Pro

Posted on Apr 29, 2014 11:13 PM

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AppleEK

Q: Why is iphoto saying my city/state/zip combo is wrong when it isn't... I am trying to order a photobook I created on iphoto.

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  • by seventy one,

    seventy one seventy one Apr 30, 2014 12:51 AM in response to AppleEK
    Level 6 (15,140 points)
    Peripherals
    Apr 30, 2014 12:51 AM in response to AppleEK

    It does happen now and then.    Go to iTunes (menu bar) > Store > View my Account.   Visually check out the details including your security code and any expiration limits.  Then go over each detail and re-enter them.  Don't just verify.

    Double check that one click ordering is on.

  • by léonie,

    léonie léonie Apr 30, 2014 5:27 AM in response to AppleEK
    Level 10 (106,929 points)
    iLife
    Apr 30, 2014 5:27 AM in response to AppleEK

     

    iPhoto '08, Macbook Pro

     

    Looking at your profile signature - are you really using iPhoto '08? You need at least iPhoto '09 to be able to order books from Apple. Printing books from iPhoto '08 is no longer supported.

     

    Apple Photo Services: Product line details for books, cards, and calendars

     

    And make sure, that the iPhoto Preferences are set to the correct Print Product Store. Otherwise the Store will not interpret your address correctly:  You can only order from a store in the country of your Billing Address.

     

    Screen Shot 2014-04-30 at 14.24.46.PNG