HT201415: If you can't connect to a cellular network or cellular data

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runninglikewind

Q: If you are having problems with iphone signal - check you are not using a case that is stopping the signal

Often the solution is far more simple than you might think.

 

A lot of people buy a super iphone, then accessories it with a case.

 

This case ca in fact be a leading reason for your iphone not getting a signal.

 

So, if you are experiencing signal problems, take the case off and try your phone

 

My wife did this and "hey presto" phone now works much much better - no need to reset it, or take sim card out or anything like that

iPhone 5, iOS 7.1.1

Posted on Apr 30, 2014 4:37 AM

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Q: If you are having problems with iphone signal - check you are not using a case that is stopping the signal

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 30, 2014 7:00 AM in response to runninglikewind
    Level 9 (58,880 points)
    iPhone
    Apr 30, 2014 7:00 AM in response to runninglikewind

    runninglikewind wrote:

     

    This case ca in fact be a leading reason for your iphone not getting a signal.

    No, they are rarely a factor. Plastic, rubber or slicone don't significantly attenuate cellular signals.

  • by runninglikewind,

    runninglikewind runninglikewind Apr 30, 2014 8:32 AM in response to Meg St._Clair
    Level 1 (0 points)
    Apr 30, 2014 8:32 AM in response to Meg St._Clair

    I don't know if you misread my thread but I am saying it did effect it

     

    An absolute fact, it effected it the whole time it was fitted - and quite dramatically as well.

     

    With case,a signal of 1 bar on the phone,

    without a case, signal demonstating full  bars on the phone, I know what I'm talking about here as I had tried a number of things prior to this

     

    I would that that the case was not made of plastic or rubber or silicone either it was more of an aluminium feel to it

     

    I went into various phone shops to discuss and no-one in the shops had any real interest in trying to solve the problem - just in trying to sell you another phone right

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 30, 2014 9:23 AM in response to runninglikewind
    Level 9 (58,880 points)
    iPhone
    Apr 30, 2014 9:23 AM in response to runninglikewind

    I did not say they were never a factor. I said that they were rarely a factor, not a "leading reason" as you asserted. One data point, while interesting, is not statistically significant.