HT202960: AirPort Base Station Firmware Update 7.7.3

Learn about AirPort Base Station Firmware Update 7.7.3
amhunt01
Level 1 (1 points)

Q: I'm trying to update my phone but it's asking for a password.

Need help updating phone. It asking for password n I logged in my password to unlock my phone n it said it was wrong

iPhone 4S, iOS 7.1

Posted on Apr 30, 2014 6:00 AM

Close
amhunt01

Q: I'm trying to update my phone but it's asking for a password.

  • All replies
  • Helpful answers

  • by MrHoffman,

    MrHoffman MrHoffman Apr 30, 2014 8:34 AM in response to amhunt01
    Level 6 (15,637 points)
    Mac OS X
    Apr 30, 2014 8:34 AM in response to amhunt01

    The iOS upgrade is seeking whatever code you use to unlock your iPhone or iPad device; your device passcode or PIN or password you're using to secure your device.

     

    This to avoid somebody random poking buttons and unexpectedly upgrading your temporarily-unlocked device.

     

    If you've forgotten the PIN or password that you had originally configured to unlock your phone, there is a reset sequence.