HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Br3nd0n83

Q: when trying to get a rescue email sent to me regarding "forgotten secuirty answers" the next page says "email sent" yet i recieve no email from apple......??? any ideas?

frustrations building..... grrrr my first itunes purchase awaits cause i forgot my stupid answers to the security questions.  ya might say rookie?? but i cant even fix the problem cause the emils arent coming to me. am i missing something? please help

 

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Mac OS X (10.6.8)

Posted on Apr 30, 2014 9:32 AM

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Q: when trying to get a rescue email sent to me regarding "forgotten secuirty answers" the next page says "email sent" yet i recieve ... more

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  • by Niel,Solvedanswer

    Niel Niel Apr 30, 2014 10:29 AM in response to Br3nd0n83
    Level 10 (311,738 points)
    Apr 30, 2014 10:29 AM in response to Br3nd0n83

    If the email isn't in a spam filter and hasn't arrived after a few hours, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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