Q: when trying to get a rescue email sent to me regarding "forgotten secuirty answers" the next page says "email sent" yet i recieve no email from apple......??? any ideas?
frustrations building..... grrrr my first itunes purchase awaits cause i forgot my stupid answers to the security questions. ya might say rookie?? but i cant even fix the problem cause the emils arent coming to me. am i missing something? please help
<Email Edited by Host>
Mac OS X (10.6.8)
Posted on Apr 30, 2014 9:32 AM
If the email isn't in a spam filter and hasn't arrived after a few hours, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105883)
Posted on Apr 30, 2014 10:29 AM