Level 1

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IS MY IPOD DEAD

CANNOT GET PAST A DIAGONAL RED CROSS IN A CIRCLE AFTER THE APPLE ICON ON START UP: IS MY IPOD DEAD

iPod classic

Posted on Apr 30, 2014 1:55 PM

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1 reply

Level 4

3,622 points

May 2, 2014 7:07 AM in response to jms193

Hi there jms193,

You may find the troubleshooting steps in the article below helpful.

iPod Displays a Red "X" Icon

http://support.apple.com/kb/ts1463

-Griff W.

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IS MY IPOD DEAD

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